Services

Air Cargo Trader, S.L. offers a wide range of personalized services to cover all the airline´s needs to develope a sucessfull air cargo business.
Knowing of the different particularities of each of our customers, we work closely with you to build up a tailor-made project to fit with the requirements of your airline.

 

Sales

Our highly experienced and proactive sales teams will help achieve your goals by carrying out a wide variety of sales activities that include:

  • Field sales calls
  • Existing customer retention
  • New customer development
  • Targeted sales campaigns
  • Contract negotiation
  • Trade relations building
  • Local and international trade show representation
  • Sales seminars
  • Road shows
  • Familiarization trips
  • Special promotion events
  • Comprehensive sales reporting

 

Operations

 

Everything needed for the development of its operations, coordinating its headquarters to the various field agents as handling, customs, build up, reservations, etc.

  •      Booking center
  •      Customer Service
  •      Control and distribution of AWB's
  •      Space Management
  •      Distribution of Schedules
  •      Issuance of cargo manifests
  •      Handling Agent coordination
  •      Delplan Security Monitoring
  •      Packing and Weight Control
  •      Build Up
  •      Reports of incidents

 

Marketing

With an in-depth knowledge of the business and different customer needs of the customers, Air Cargo Trader is ideally suited to carry out all your marketing requirements such as:

  • Preparation of business plans
  • Marketing evaluations and proposals
  • Identifying and developing new market segments and customers
  • Branding
  • Local and international market surveys
  • Customer management (CRM)
  • Direct Mailings
  • E-Commerce

Advertising

Advertising campaigns can be tailor-made to include all, or some, of the following:

  • Printed materials in a variety of languages
  • Posters and billboard advertising
  • Releases
  • Brochures
  • Website design and internet advertising
  • Translation services 

Representation

To ensure the best public relations and optimal exposure for your company we provide the following services:

  • Acting as your spokesperson and local liaison
  • Developing and fostering relations with local journalists
  • Press releases and conferences
  • Product launch events
  • Press familiarization trips
  • Special events handling
  • Monitoring of the local press
  • Membership in applicable organizations

Financial Services

Air Cargo Trader’s professional financial and accounting systems provide the following services:

  • Provision of bank guarantees
  • Billing and collection services
  • Operation of customized billing and payment systems such as centralized banking, BSP etc.
  • Timely remittance of monies due
  • Preparation and provision of required sales and accounting reports
  • Refund processing
  • Customer enquiries

Legal Services

Some of the legal services with which Air Cargo Trader can assist are:

  • Compliance to local currency regulations
  • Compliance to local trading regulations
  • Name and logo protection
  • Legal negotiations with various authorities
  • Preparation of legal documents both prior to commencement of operations and on an ongoing basis as needed
  • Customer claims
  • Airline claims

 

Have we piqued your interes?
We are happy to advise you in detail about our services.  Send e-mail

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